Exciting Telecaller Opportunities!
Join our growing team and make a difference.
Send your CV to saksham@thekrenko.com
Transform Your Business, Boost Sales, and Enhance Customer
Support with our Professional Tele-Calling
Solution
At Krenko, we provide high-quality tele-calling services designed to drive growth and improve customer
engagement.
Our expert team uses innovative strategies to help you achieve your business goals
Our tele-calling team excels in identifying and nurturing leads, utilizing proven techniques to convert prospects into customers.
We manage everything from initial outreach to follow-up, ensuring maximum engagement.
Apply NowWe provide comprehensive customer support services, including handling inquiries, troubleshooting problems, and offering detailed product information to enhance customer satisfaction.
Apply NowWe offer end-to-end survey services, from creating customized surveys to collecting and analyzing feedback, helping you gain valuable insights into customer satisfaction and product performance
Apply Now
Our team consists of skilled tele-callers with deep industry experience, ensuring that your customer receives expert support tailored to your needs.
We offer bespoke tele-calling services designed to address the unique challenges and goals of your business.
We focus on delivering measurable results, continuously optimizing our processes to ensure your success.
Choose us for Tele-calling outsourcing to significantly reduce your operational costs while accessing expert services without the burden of infrastructure investments. We provide scalable solutions that maximize efficiency and savings
Telecalling outsourcing offers unmatched scalability and flexibility, allowing you to quickly adjust to business needs without the costs of hiring or infrastructure. This ensures you only pay for the services you use, optimizing your budget effectively
Our customer insights provide actionable intelligence to optimize your business strategy. By analyzing call data, we identify pain points, predict trends, and optimize conversion rates, empowering you to make data-driven decisions and enhance customer satisfaction.
This will give you a overview of the process involved
Needs Assessment: We conduct a comprehensive evaluation of your business goals, target audience, and desired outcomes.
Customer Journey Mapping: We analyze your customers' interactions with your brand to identify pain points and opportunities for improvement.
Competitive Analysis: We assess your competitors' tele-calling strategies to identify best practices and potential areas for differentiation.
Target Audience Profiling: We create detailed profiles of your ideal customers, including demographics, psychographics, and behaviors.
Script Development: We craft compelling and persuasive scripts that resonate with your target audience and align with your brand messaging.
Call Flow Design: We design efficient call flows that guide agents through conversations and ensure a seamless customer experience.
Quality Assurance Framework: We establish quality standards and metrics to measure agent performance and ensure adherence to best practices.
Agent Training and Development: We provide comprehensive training to our tele-calling agents, covering product knowledge, sales techniques, objection handling, and customer service skills.
Advanced Technology Integration: We leverage state-of-the-art tele-calling technology, including CRM systems, predictive dialers, and call recording software, to enhance efficiency and productivity.
Performance Monitoring: We closely monitor agent performance in real-time to identify areas for improvement and provide coaching and support.
Key Performance Indicator (KPI) Tracking: We track and analyze key metrics such as call volume, contact rate, conversion rate, average handle time, and customer satisfaction.
Detailed Reporting: We provide regular reports that offer insights into campaign performance, agent productivity, and customer feedback.
Continuous Optimization: We use data-driven insights to identify areas for improvement and make adjustments to the strategy to maximize results.
Customer Satisfaction Surveys: We conduct customer satisfaction surveys to gather feedback and ensure that our tele-calling efforts are meeting customer expectations.
Partnering with Krenko for our sales outsourcing needs has been a game-changer. Their team not only met but exceeded our sales targets, delivering a 30% increase in revenue within the first quarter. Their professionalism and strategic approach have made a significant impact on our bottom line.
The flexibility and scalability provided by Krenko Technologies have been crucial for our business growth. As we expanded into new markets, their team adapted seamlessly, ensuring that our sales operations scaled efficiently. Their support has been invaluable in managing our increasing sales demands."*
Established in 2023 by IIM alumni, Krenko Technologies is a top-tier customer engagement service provider, committed to helping companies grow their sales and improve customer support. Krenko is backed by state-of-the-art technology, providing top-notch services customized to each client’s needs.
Our mission is to provide superior customer engagement services that empower our clients to meet their business goals. We are committed to delivering outstanding results with the utmost professionalism and exceptional customer service.
Our vision is to transform the customer engagement landscape by pioneering unparalleled standards in technology, professionalism, and efficiency, ensuring customer satisfaction. We strive to be the first choice for businesses in need of top-tier customer engagement services that not only deliver results but also surpass expectations.
We provide a range of telecalling services including inbound and outbound calls, lead generation, customer support, appointment scheduling, market research, and surveys. Our services can be customized to meet your specific business needs.
We maintain high-quality standards through rigorous training programs, regular performance evaluations, and adherence to quality assurance protocols. We also use advanced monitoring tools to review and enhance call quality.
Our telecalling services cater to a variety of industries, including retail, healthcare, finance, telecommunications, real estate, and more. We tailor our approach based on industry-specific requirements and standards.
We operate 24/7 to accommodate different time zones and business needs. However, we can customize our hours based on client requirements.
Success is measured using key performance indicators (KPIs) such as call conversion rates, customer satisfaction scores, average handling time, and campaign ROI. We provide regular reports and analytics to track and optimize performance.
Yes, we offer multilingual support. Our team includes skilled agents fluent in various languages to cater to diverse customer bases.
We utilize advanced telephony systems(dialler), CRM (Customer Relationship Management) software, and analytics tools to streamline operations and enhance efficiency. Our technology stack is continuously updated to stay current with industry advancements.
Our training program covers product knowledge, communication skills, compliance, and customer service techniques. Training is ongoing to keep agents updated on best practices and any changes in client requirements.
To get started, contact us via phone, email, or through our website’s contact form. We’ll schedule a consultation to understand your needs, discuss our services, and provide a customized proposal.
Pricing depends on the scope and scale of services required. Contact us for a detailed quote based on your specific needs.
Absolutely. Our services are designed to be scalable. Whether you need to ramp up quickly for a large campaign or scale down during quieter periods, we can adjust our resources accordingly.
We have a dedicated support team to address any complaints or issues. We take feedback seriously and work promptly to resolve any problems. Continuous improvement is a core part of our service philosophy.
Our commitment to quality, personalized service, and advanced technology differentiate us. We focus on understanding each client’s unique needs and delivering tailored solutions that drive results.
Contact us today to discover how we can assist you.